The Armstrong Care Company was established after recognising the value and impact that high quality care can have on the lives and well-being of others. Remaining independent, comfortable and safe at home can not only promote a meaningful and fulfilled lifestyle, but also maintain consistency, community relationships and familiar surroundings as an alternative to residential care.

Adopting an approach that puts the service user at the centre of care planning, respecting individual preferences and understanding their unique needs is fundamental to providing the highest standard of care. Compassion and empathy go hand in hand with respect and dignity to deliver a tailored service that supports individuals with goals, ambitions and maintaining a consistently high quality of life.

Our vision is to deliver a service that achieves these objectives and exceeds expectations by prioritising the quality of care. We are dedicated to promoting dignity, respect and independence in the community whilst embracing equality and diversity, treating individuals with the courtesy and consideration they deserve.

We value and respect our passionate, hardworking community team in the same way we value and respect those in receipt of our care services. In addition to careful screening, enhanced DBS checks, full extensive training and insurance, we ensure that we are always working in a safe manner that follows CQC regulations and best practise. Regular supervision, support and additional training as well as welcoming feedback from both service users and the team are just a few of the ways we achieve this. Safeguarding is of particular importance; to recognise the signs, listen to individuals carefully and help to quickly and efficiently take action to prevent any form of potential harm or abuse.

Having worked within the adult social care sector across Southampton and surrounding areas, Director and Registered Manager, Oliver Armstrong, has first hand experience of what ‘good care looks like’. Oliver’s personal vision of delivering exceptional standards through the investment of highly skilled and qualified staff, maintaining clear communication and transparency as well as service user and family involvement from the outset ensure a safe, effective and caring approach is adopted, providing a reliable and dependable service.